Chapter 1 ♪ Foundation of Human Communication
✿ Communication
✿ The areas of human communication
✿ Culture and human communication
✿ The components of human communication
✿ The purpose of human communication
Chapter 2 ♪ Perception
✿ What is perception
✿ The perception process
✿ Processes influencing perception
✿ Critical perception
Chapter Three ♫ Listening
✿ Stages/process of Listening (the above)
✿ Listening & culture
✿ Listening Effectively
Chapter Four ♫ The Self
✿ Introduction
✿ Principle of Self
Chapter Five ♫ Verbal Message
✿ Principles of verbal messages
✿ Disconfirmation and confirmation
✿ Using verbal messages effectively
Chapter Six ♫ Non-Verbal Communication
✿ Introduction (the above)
✿ Functions of non-verbal communication
✿ Channels of non-verbal communication
✿ Culture and non-verbal communication
Chapter Seven&Eight ♫ Interpersonal Communication
✿ The Conversation Process
✿ Principles of Conversation
✿ Everyday Conversation
✿ Relationship Stages
✿ Relationship Theories
✿ The Dark Side of Interpersonal Relationships
Chapter Nine ♫ Friends, Lovers & Families
✿ Friendship
✿ Romantic relationship
✿ Families
Chapter Ten ♫ Small group communication
✿ Small groups & teams
✿ Small group stages
✿ Small group format
✿ Power in the small group
✿ Types of small group
✿ Problem solving group
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